Frequently Asked Questions

1) How to pay?
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2) What is the origin of products?
3) I can exchange or return a product?
4) How is the packaging?
5) What is the shipping cost?


1) What are the payment options?
The Shopping Brasyou offers the following payment options:

Credit Cards - realize their purchases and pay with VISA, MasterCard or Diners.

Deposit account - in this case, just send the proof of deposit by mail and data to their request.

Important: the number of your credit card is used only in the processing of purchase. That is, in any way, it is stored in the archives of our store.


2) What is the origin of products?
Our products are from registered partners in our purchasing department, which we have a business relationship since the beginning of
our business activity and we guarantee a quality differentiated by the exclusivity that we give to them.

3) I can exchange or return a product?
The products can be exchanged, but may not show signs of violation (such as scratches, breaking of seals, plastics of coverage, etc. ...) or use, within a period not exceeding
7 days of receipt of products. Since the costs of returning the same will be the responsibility of the customer)

4) How is the packaging?
Purchases will be sent in boxes with good structure, thus providing a guarantee arrival in excellent and safe conditions.


5) What is the shipping cost?
The shipping cost varies according to its region and is calculated by the system automatically upon completion of their purchase.


6)What is the time of delivery?

Brasil - 4 business days
Others Contries - 7 until 10 business days